Before activation
Payments that have not resulted in account activation can be reviewed for reversal — if you paid but your account was never activated, or you change your mind before activation completes, you will receive a full refund.
REFUND POLICY
A fair policy built around what has been delivered.
The checkout shows the applicable refund window and service terms before payment.
After digital access
Once paid access is active, you can request a full refund within 7 days of payment, as long as you have not generated a guidance draft (SOP, CV, or email) or viewed more than the free 3 program recommendations. After 7 days, or once those features have been used, the service has been delivered and is non-refundable.
How to request a refund
Open a support request from Settings with your payment reference and a brief explanation. Approved refunds are returned to the original payment method as soon as possible.
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